If you are adding information to your media channel’s profile and hit an error that rudely says you are over the character limit, but you indeed are not, it is because you have run into a formatting error.
Sometimes when you copy and paste something from another document, a bit of the formatting comes with it. This will make the error appear.
Good news as it is a quick fix. To change your previously formatted text into plain text:
1.) Paste your copy into your computers local ‘Notes’ application
e.g., TextEdit on your Mac
2.) Copy this Plain text
3.) Paste it into your Adistry container